Program Analyst
U.S. Department of Veteran Affairs
Summary
The Program Analyst serves as a member of a team that provides information and analytical support for leaders and field managers. The incumbent works independently and responds to requests for information, support, and collaborates with program offices as needed to manage critical aspects of field operations, design and development of information, analytic studies, reports, dashboards and scorecards. The incumbent develops and implements systems providing oversight of critical functions.
Learn more about this agencyOverview
- Accepting applications
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Open & closing dates
01/08/2025 to 01/20/2025
This job will close when we have received 100 applications which may be sooner than the closing date. Learn more -
Salary
$105,383 - $171,268 per year
Salary will be adjusted upon selection, based on location.
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Pay scale & grade
GS 13
- Help
Location
1 vacancy in the following location:
- Location Negotiable After Selection
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Remote job
No
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Telework eligible
Yes—as determined by the agency policy. Applicant is required on site 50% of work schedule per pay period.
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Travel Required
25% or less - Travel required up to 25% of the time.
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Relocation expenses reimbursed
No
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Appointment type
Permanent
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Work schedule
Full-time
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Service
Competitive
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Promotion potential
None
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Job family (Series)
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Supervisory status
No
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Security clearance
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Drug test
No
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Position sensitivity and risk
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Trust determination process
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Financial disclosure
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Bargaining unit status
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Announcement number
CBZY-12659799-25-SMD
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Control number
827005800
This job is open to
Videos
Duties
- Support the data analysis, product development and reporting needs, including the development of internal operational tools (like webhit and product satisfaction reporting) as well as tools to help leadership at all levels of the organization better manage the delivery of healthcare and associated business functions.
- Consult with internal customers and staff to understand customer needs, document requirements, develop solutions, both in conceptual design and technically coding/prepping the data and developing the tools, and ensure that the initiatives being delivered are of a high standard in terms of fit for purpose, design and code.
- Analyze, design, development, testing, maintenance and support of products built using Microsoft Business Intelligence (BI) Suite, including Integration Services, Analysis Services, Reporting Services, Pyramid Analytics, .NET Applications, and all associated Extract/Transfer/Load (ETL) activities to prepare the data, apply business rules and quality assurance, and stage the data for reporting.
- Exercise initiative and to collaborate effectively with its field and program office stakeholders as well as field users of products developed with complex and competing activities such as constant changes to the technologies used and increased and competing demands for more products to be developed.
- Independently, designs and implement data reporting systems like Reporting Services Reports, OLAP cubes and subsequent front end tools for interacting with the cubes (i.e. Pyramid Analytics), or .NET applications for retrieving and displaying statistical data from various VA databases and sources on the VSSC website or on our internal portals.
- Design and implement national studies and analyses and performing analytical and evaluative work related to specific content areas for which the VSSC Management team is responsible.
- Design and develop national tools and knowledge products, including surveys, databases, and reports, etc. like the Emergency Medicine Management Tool, Integrated Flow Management Tool, various Statistical Process Control and G-Chart tools on Clinical Quality metrics, and many others.
- Collaborate with field leaders to identify needs and develop information products to meet those needs like Utilization Management, Financial Management, Patient Flow, Quality Management, Workload Capture, and Business Operations.
- Evaluate data from the various VA data systems and make recommendations to our stakeholder partners as to the availability, quality, and usability for effective organizational changes, including those related to the collection and analysis of information.
- Produce analytical reports and studies that are made available to a wide-variety of constituents, including oversight bodies and external stakeholders such as Office of the Inspector General (OIG), Government Accounting Office (GAO), Office of the Medical Inspector (OMI) and numerous contractors trying to better understand VHA activities.
- Translate data into meaningful management information by defining business rules, working with stakeholder on needs, data cleansing strategies, metric and goal definition, and report development for recurring delivery to our customers on the VSSC website.
Work Schedule: 8:00am-4:30pm, Monday - Friday
Compressed/Flexible: Available
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is a virtual position.
Position Description/PD#: Program Analyst/PD66009A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
This job announcement will remain open for 10 business days. The initial application review cut-off for this job announcement is 100 applications. The first 50 applications received will be considered first. Applications received after the initial cut-off number (100 applications) may not receive consideration unless otherwise requested by management.
Requirements
Conditions of Employment
- You must be a U.S. Citizen to apply for this job
- Selective Service Registration is required for males born after 12/31/1959
- You may be required to serve a probationary period
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
- Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
Qualifications
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
Selective Placement Factor: A Selective Placement Factor has been requested by the facility to help determine which of the basically qualified applicants are likely to be better qualified for this position. Selective Placement Factors represent knowledge, skills, or abilities that are essential for successful job performance and cannot reasonably be acquired on the job during the period of orientation/training customary for the position. Selective Placement Factors will be used for qualification purposes. You must provide evidence of your knowledge, skills, or abilities that meet the Selective Placement Factor in your resume in order to receive credit. Applicants with no evidence of the Selective Placement Factor present in their resume will be disqualified from consideration
Selective Placement Factor: Experience developing automated information products such as analyses, reports, and data using Structured Query Language (SQL), SQL Server Management Studio (SSMS), and/or Visual Studio.
You may qualify based on your experience as described below:
- Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: 1) Designing and developing national tools and knowledge products, including surveys, databases, and reports associated with clinical cohorts, clinical services, disease screening, detection and prevention, clinical quality metrics, patient care, panel management and patient populations, and business and management operations; 2) Translating data into meaningful management information by defining business rules, working with stakeholder on needs, data cleansing strategies, metric and goal definition, and report development for recurring delivery to customers; 3) Analyzing, designing, developing, and validating products and projects assigned; 4) Collaborating internal and external organizations to standardize, harmonize, and converge on the design, validation, deployment and maintenance of data, information, analytics, and reporting; 5) Identifying, extracting, collecting, analyzing and managing of data and information from a wide variety of internal sources.
- Data Management
- Customer Service
- Database Administration
- Software Development
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Work is typically performed in an adequately lighted and climate controlled office.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
There is no educational substitution at this grade level.
Additional information
This job opportunity announcement may be used to fill additional vacancies.
Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
Required Documents
To apply for this position, you must provide a complete Application Package which includes:
- Resume
- SF-50/ Notification of Personnel Action
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
- Cover Letter
- DD-214/ Statement of Service
- Disability Letter (Schedule A)
- Disability Letter (VA)
- License
- Other (1)
- Performance Appraisal
- Professional Certification
- Resume
- Separation Notice (RIF)
- SF-15
- SF-50/ Notification of Personnel Action
- Transcript
SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):
- Most recent SF-50 if you are a current or former Federal employee
- An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
- Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
- Examples of appropriate SF-50's include:
- Within grade increases at the highest grade held; or
- Promotions with an effective date more than one year old; or
- SF-50's at the highest grade held with an effective date more than one year old.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 01/20/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12659799.
- To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click Submit My Answers to submit your application package.
To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.
Agency contact information
- Address
- VHA Central Office - Quality and Patient Safety Services
6100 Oak Tree Blvd
Independence, OH 44131
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.