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Work Ready Muskogee

Connecting Talent and Opportunities in Muskogee County

Social Worker (Program Coordin

U.S. Department of Veteran Affairs

U.S. Department of Veteran Affairs

Posted on Jan 6, 2025

Summary

The Survivors Assistance and Memorial Support (SAMS) Program provides personalized, supportive
services to Veterans, families, caregivers, and survivors at the end of a Veteran's life and after a Veteran
dies, while also ensuring Veterans without identified family receive dignified interments that honor their
service. The SAMS Program establishes and standardizes a customer-centric program that includes
clinical and business operations to support Veterans, family, caregivers, and survivors.

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Overview

  • Accepting applications
  • Open & closing dates

    01/03/2025 to 01/13/2025

  • Salary

    $106,064 - $137,878 per year

  • Pay scale & grade

    GS 12

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    Locations

    1 vacancy in the following locations:

  • Remote job

    No

  • Telework eligible

    Yes—as determined by the agency policy.

  • Travel Required

    Occasional travel - You may be expected to travel for this position.

  • Relocation expenses reimbursed

    No

  • Appointment type

    Permanent

  • Work schedule

    Full-time

  • Service

    Excepted

  • Promotion potential

    12

  • Job family (Series)
  • Supervisory status

    No

  • Security clearance

    Other

  • Drug test

    Yes

  • Position sensitivity and risk

    Non-sensitive (NS)/Low Risk

  • Trust determination process
  • Financial disclosure

    No

  • Bargaining unit status

    No


  • Announcement number

    CBSV-12658673-25-TP

  • Control number

    826528400

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This job is open to

Clarification from the agency

Areas of consideration: (1) Current, Full Time Internal VA Employees/Department/Service line or Facility (2) VISN (3) VHA

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Duties

GENERAL DESCRIPTION OF ASSIGNED DUTIES
The VA Portland Health Care System (VAPORHCS) is a Complexity Level 1a facility and provides extensive
primary, secondary, tertiary, and quaternary care in outpatient, inpatient, residential, and community
settings. VAPORHCS is a multi-site health care system that includes a major medical facility in Portland,
Oregon; outpatient and residential facilities in Vancouver, Washington; and 10 Community Based
Outpatient Clinics in central and western Oregon. VAPORHCS is an academic health care system with
significant teaching and research programs.

The Survivors Assistance and Memorial Support (SAMS) Program provides personalized, supportive
services to Veterans, families, caregivers, and survivors at the end of a Veteran's life and after a Veteran
dies, while also ensuring Veterans without identified family receive dignified interments that honor their
service. The SAMS Program establishes and standardizes a customer-centric program that includes
clinical and business operations to support Veterans, their family, caregivers, and survivors before,
during, and after a Veteran's death. The SAMS Program includes a Survivors Assistance component and
a Memorial Support component.

The Survivors Assistance and Memorial Support (SAMS) Program Coordinator develops, implements,
and oversees a comprehensive Survivors Assistance Program (SAP) and Memorial Support Program
(MSP). The SAMS Program Coordinator is administratively responsible for ensuring program
development, operations, and compliance with VA, VBA, VHA, NCA, Care Management and Social Work
(CMSW), and National SAMS Program requirements, guidance documents, and state and federal
legislative authorities. The SAMS Program Coordinator provides social work services, such as outreach,
education, resources, referrals, and psychosocial interventions to Veterans, their families, caregivers,
survivors, and staff who receive services from the program.

The SAMS Program Coordinator works closely with the facility Decedent Affairs Program Officer (DAPO).
Together, these two staff comprise a DA-SAMS Team uniquely qualified to provide dignified and
compassionate end-of-life and death-care support and services. The DA-SAMS Team collaborates on all
aspects of DA-SAMS clinical and business programming and services.

The SAMS Program Coordinator practices at the advanced practice level and has specialized knowledge
in the field of end-of-life and death care, bereavement care, and survivors' assistance. The SAMS
Program Coordinator may possess specialty certifications in the fields of end-of-life care, death-care,
and/or grief and bereavement care.

Work Schedule: M-F 0800-1630
Telework: Ad Hoc
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

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Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • You may be required to serve a probationary period.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work.
  • Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/.
  • English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f).
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations: . Social Worker (Program Coordinator), GS-12
  • Experience/Education.
    • Experience and Education. One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.
    Licensure/Certification.
    • Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.
    Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, candidates must demonstrate all of
    • (a) Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring.
    • (b) Knowledge and ability to write policies, procedures, and/or practice guidelines for the program.
    • (c) Ability to supervise multidisciplinary staff assigned to the program. (d) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s).
    • (e) Ability to provide training, orientation, and guidance within clinical practice.
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Physical Requirements: Physical aspects associated with work required of this assignment are typical for the occupation and would generally not require a pre-placement examination. Exceptions: A pre-placement examination is required for any occupation or assignment that requires the operation of a government-owned or -leased motor vehicle in order to properly carry out assigned duties. Examinations may also be required for any occupation or assignment that requires a pre-placement examination by virtue of another policy, regulation, or statute.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

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Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • License
  • Resume
  • SF-50/ Notification of Personnel Action
  • Transcript


RESUME: must be SPECIFIC AS TO DATES WORKED, please use month/day/year whenever possible; please indicate how many hours worked per week for each position. Assumptions will NOT be made in your favor if your resume is vague regarding dates and hours worked. If your RESUME is vague as to dates, assumptions will NOT be made in your favor (ex: listing only years, 2012-2013, will give you credit for TWO DAYS worked: 12/31/12-1/1/13).

Current Federal Employees MUST provide a CURRENT SF-50. Failure to provide a CURRENT SF-50 will result in being removed from consideration. "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one year time-in-grade.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

  • Cover Letter
  • License
  • Resume
  • SF-50/ Notification of Personnel Action
  • Transcript


Veterans' preference does not apply for internal or other current permanent Federal agency employees.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 01/13/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12658673.

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.
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Agency contact information

Trevor Potter
Address
VA Portland Health Care System
3710 Southwest US Veterans Hospital Road
Portland, OR 97239
US
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Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

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