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Supervisory Management & Program Analyst

U.S. Department of Veteran Affairs

U.S. Department of Veteran Affairs

IT, People & HR, Operations
Posted on Dec 20, 2024

Summary

This supervisory position serves as the Major Case Coordination Chief of VHA's Anti- Fraud, Waste and Abuse (FWA) Program, in the Office of Integrity and Compliance (OIC), Veterans Health Administration (VHA), located at the Central Office of the Department of Veterans Affairs (VA) in Washington, DC.

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Overview

  • Accepting applications
  • Open & closing dates

    12/19/2024 to 12/30/2024

  • Salary

    $122,198 - $191,900 per year

    Salary will be adjusted upon selection, based on location.

  • Pay scale & grade

    GS 14

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    Locations

    1 vacancy in the following locations:

  • Remote job

    No

  • Telework eligible

    Yes—as determined by the agency policy.

  • Travel Required

    25% or less - You may be expected to travel for this position. Travel required up to 25% of the time.

  • Relocation expenses reimbursed

    No

  • Appointment type

    Permanent

  • Work schedule

    Full-time

  • Service

    Competitive

  • Promotion potential

    None

  • Job family (Series)
  • Supervisory status

    Yes

  • Security clearance

    Other

  • Drug test

    No

  • Position sensitivity and risk

    Non-sensitive (NS)/Low Risk

  • Trust determination process
  • Financial disclosure

    No

  • Bargaining unit status

    No


  • Announcement number

    CBZY-12644563-25-YH

  • Control number

    824735400

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Duties

  • Serves as a subject matter expert for VHA anti-fraud, waste, and abuse (FWA) program to include the execution of anti-FWA strategy, research, investigation, remediation, training and education, corrective action planning, and coordination needs with Assessable Units.
  • Serves as the primary POC and leads the VHA's Major Case Coordination meetings with Office of Inspector General, Intergrated Veteran Care (IVC), third-party administrators, anti-FWA team, and other stakeholders.
  • Leads the team to document and track lead, referrals, and case development and administrative outcomes Ensures anti-FWA standard operating procedures and policies are adhered to and up to date.
  • Assists in the development and stewardship of a VHA-wide anti-FWA program that prevents, detects and mitigates FWA.
  • Develops and maintains processes and systems to detect and identify potential FWA.
  • Develops and maintains internal preventative and detective controls to prevent and identify FWA.
  • Train others within OIC and throughout the VHA on FWA and advise OIC, other VHA program offices, Veteran Integrated Service Network (VISNs) and VA Medical Centers (VAMCs) on how to build effective programs to prevent, detect and mitigate FWA.
  • Directly supervises 8 staff.
  • Sets team goals, selects project leaders, assigns team members and administratively and technically directs the work of subordinates.
  • Plans, assigns, reviews and accepts, amends or rejects communication projects (verbal and written communication) done by subordinates.
  • Makes major recommendations upon significant internal and external program and policy issues affecting the overall organization.
  • Understands how to provide value to stakeholders across VA and work collaboratively and flexibly to accomplish shared goals.
  • Integrating the work of a team or group where each member contributes a portion of the analysis, facts, information, proposed actions, or recommendations; and/or ensuring compatibility and consistency of interpretation, judgment, logic, and application of policy.
  • Other duties as assigned.


Work Schedule: 8:00 am - 4:30 pm, Monday - Friday
Compressed/Flexible: May be available.
Telework: Available (applicant is required on site 50% of work schedule per pay period)
Virtual: This is a virtual position.
Position Description/PD#: Supervisory Management & Program Analyst/PD478040
Relocation/Recruitment Incentives: Not authorized.
Critical Skills Incentive (CSI): Not approved.
Permanent Change of Station (PCS): Not authorized.
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Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/30/2024.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Selective Placement Factor (SPF) Requirement: This position includes a selective placement factor (skill, knowledge, ability, or other worker characteristic basic to - and essential for - satisfactory performance of the job). Selective placement factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet the SPF are ineligible for further consideration.
  • Complex fraud and/or abuse investigations
  • Partnering with OIG and/or DOJ on FWA-related investigations
  • Ethics and conflict of interest investigations

You may qualify based on your experience as described below:

Specialized Experience Requirement: Have 1 year of specialized experience equivalent to at least GS-13 in the normal line of progression for the occupation which includes, but is not limited to, the following examples. In order to meet the minimum qualifications for this position, you must meet 3 of 5 of the following examples of specialized experience.
  • leading and/or overseeing teams complex and large-scale criminal/civil and administrative investigations requiring the participation of various agency investigators,
  • analyzing and recommending course of action/resolution of complex fraud, waste, and abuse (FWA) investigative issues,
  • developing, recommending, and implementing process improvements for FWA enterprise-wide programs and projects that have investigative oversight,
  • developing policy and processes that minimize and mitigate risks associated with FWA vulnerabilities, and
  • developing, testing, implementing, and monitoring of systems solutions to address emerging FWA issues and key risks.

Writing Sample: Writing sample required. Writing sample must include 1.) case summary and 2.) analysis of fraud risk(s) and recommendations for how to mitigate those vulnerabilites.

Qualify Ranking Factor (QRF): A quality ranking factor (QRF) is a knowledge, skill, or ability (KSA) that could be expected to enhance performance in a position but are not essential for satisfactory performance. Applicants who possess a QRFs may be ranked above those who do not, but no applicant may be rated ineligible (i.e., screened out) for failure to possess a QRF.
  • Fraud, Waste, Abuse (FWA) experience applicable to Federal health insurance programs and/or health care systems
  • Partnering with other Corporate Functions including HR, Finance, Audit, Operations, etc. to complete an investigation
  • Data analysis and environmental scanning to detect FWA including lead generation

You will be rated on the following Competencies for this position:
Accountability
Decision Making
Influencing/Negotiating
Teamwork

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: Nature, frequency and intensity of physical activity: typical office-based work with opportunities to sit, stand, and walk regularily. Describe any special characteristics or special abilities or dexterity needed to perform the job tasks: none.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education


Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.

This job opportunity announcement may be used to fill additional vacancies.



If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

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Required Documents

To apply for this position, you must provide a complete Application Package which includes:
- Resume
- Most recent SF-50 (Dated 01/01/24 for recent pay adjustment) if you are a current or former Federal employee
ATTENTION: You may need to submit more than one SF-50 if we cannot verify you meet time-in-grade (TIG) by your most recent SF-50 dated 01/01/24 or later. For example, if your most recent SF-50 is a General Adjustment, we need your most recent SF-50 dated 01/01/24 or later and another SF-50 to verify TIG. Examples of SF-50s for TIG verification include your last within-grade increase or promotion to highest grade held. Promotion shows when you started the grade level and a within-grade increase verifies you were at that grade level for at least one year. Failure to provide your most recent SF-50 dated 01/01/24 or later and other SF-50s to verify TIG will result in you being disqualified. We cannot verify time-in-grade based only on the grade and step you are currently on.
- CTAP/ICTAP documentation, if applicable (CTAP/ICTAP applicants are required to submit most recent Performance Appraisal)
- If you are a current or former Federal employee applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements. Examples of appropriate SF-50's include: Within grade increases at the highest grade held; Promotions with an effective date more than one year old; SF-50's at the highest grade held with an effective date more than one year old.
- If prior military service, include all copies of your DD-214 or proof of service, as well as proof of disability if applicable


The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • Proof of Marriage Status
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action


SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):
  • Most recent SF-50 if you are a current or former Federal employee
  • An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
  • Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
  • Examples of appropriate SF-50's include:
    • Within grade increases at the highest grade held; or
    • Promotions with an effective date more than one year old; or
    • SF-50's at the highest grade held with an effective date more than one year old.
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 12/30/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12644563.

  1. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.


The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.
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Agency contact information

VHA National Recruitment Center
Address
VHA Central Office - Oversight, Risk and Ethics
810 Vermont Avenue NW
Washington, DC 20420
US
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Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

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