• Must be able to articulate and model the mission, vision, and values of the organization.

• Must have a firm belief in recovery principles and practices.

• Commits to always act in the best interest of the agency.

• Interact professionally with other employees, guests, and the people we serve.

• Presents a welcoming environment to the people we serve.

• Understands and adheres to our philosophy of “No Wrong Door” – we are the right place at the right time for the client.

• We assume the client wants help at this time – regardless of their past

• Clients seeking help have had a change of attitude

• There are no restrictions on diagnosis for treatment

• Must be able to demonstrate core competencies in relation to individuals with co-occurring disorders; and provide trauma-informed, culturally competent, gender sensitive, and person-centered services.

• Must be able to demonstrate competencies and adhere to the values and core principles of CCBHSs.

• They are: Coordination, Collaboration; Accessible; Available; Evidenced Based; Person Centered

• Care; Family Driven Care; Recovery Oriented; Trauma Informed; and Data Driven.

• Work effectively as a team member on all assignments.

• Work independently and communicate / coordinate work efforts with colleagues and community partners, as necessary.

• Understands this position is a safety sensitive job where impaired performance may pose a direct threat to the employee, co-workers, clients, or property. An employee must be with clear mind and be diligent while occupying such position.

• Must demonstrate effective verbal and written communication skills with colleagues, the people we serve, and the community at large.

• Must be task and detail-oriented and possess effective time management skills.

• Must be able to demonstrate knowledge of integrated care principles.

• Applicable knowledge of best practices in relation to your job function.

• Must be able to effectively and efficiently utilize technology as it relates to your position.

• Must be able to demonstrate critical thinking skills, using logic and reason to identify solutions to problems as they arise.

• Must be able to demonstrate good judgment and decision-making ability in consideration of the costs and benefits of potential actions to choose the most appropriate.

Position Requirements

• Must be able to articulate and model the mission, vision, and values of the organization.

• Must be committed to utilizing best practice methods to complete tasks.

• Must be willing to promote a team atmosphere and actively participate with the team.

• Must be willing to work non-traditional hours to complete projects, if necessary.

• Must participate in staff meetings, conferences, training sessions, and workshops as requested.

• Must adhere to the highest ethical standards set forth by the agency and, if applicable, your licensing board.

• Must demonstrate knowledge & applicability of federal, state and local laws, regulations, and standards as they apply to the services we perform. This includes HIPAA security and privacy laws.

• Must maintain all required certifications, licenses, and / or accreditations as needed to fulfill job requirements.

• Must be willing to accept evaluation of services performed and make adjustments accordingly and in a timely manner.

• Must complete all mandatory and required trainings, on-time, upon orientation and annually thereafter.

• Must be willing to provide in-service education / training for others, if asked.

• Must be willing to participate in the agency’s Performance Improvement / Quality Assurance program.

• Most be able to use our electronic medical record system. This work is repetitive, requires long periods of sitting and/or standing and typing and must be done daily.

• Must be able and eligible to drive an agency vehicle, possess a valid driver’s license, current vehicle insurance and pass a MVR.

• Must be able to pass an OSBI background check.

• Must be able to move up to 50 pounds.

• Must be willing to perform other duties as requested by your immediate supervisor or members of the agency’s Leadership Team.

• Must have a high school diploma or GED and lived experience.

Essential Job Functions

• Models recovery and wellness by being a living example that recovery is possible.

• May collect information about the people we serve through initial screening and registration.

• May collect basic information for eligibility and explains rights, responsibilities, treatment advocates, and all aspects of confidentiality.

• Assists those we serve in learning coping skills and maintain community tenure.

• Guides clients into the development of skills and strategies for dealing with their problems.

• Assists in the development and implementation of service plans and collaborates with other staff and clients in goal setting and discharge planning.

• Assists clients in orientation to CAN.

• Facilitates social and recreational activities, encouraging client participation to promote rehabilitation.

• Can demonstrate knowledge in the role trauma plays in recovery and provides trauma informed, gender sensitive, age appropriate, culturally competent, and person-centered treatment.

• Can dialogue with the people we serve about their view of recovery and what that means to them and how to utilize those skills in their daily lives.

• Conducts and records morning / evening community meetings and records the content.

• Assists with the development of effective coping techniques and self-help strategies.

• Assists clients in establishing personal goals for success and objectives to meet them.

• Empowers clients by promoting autonomy, self-direction, and self-advocacy.

• Facilitates education based self-help and other types of mutual support groups.

• Assist in the development of WRAP, Recovery or Wellness plans.

• Support clients with developing recovery capital by identifying meaningful roles, building social skills and integrating into community support systems.

• Can demonstrate knowledge and practice of effective crisis diversion skills.

• Can demonstrate a working knowledge and skills in the following, at a minimum: developmental life span; State laws for reporting abuse and neglect; safety planning; and service planning.

• Understands case management / care coordination and the referral, linkage, and advocacy process.

• Is committed to utilizing evidenced based practices and interventions.

• Inventories all personal items of the client upon admit and documents.

• Assists with visitation and phone privileges, if needed.

• Ensures that the CAN unit is clean and safe for both staff and clients.

• Can dialogue with the people we serve about their view of recovery and what that means to them and how to utilize those skills in their daily lives.

• Can demonstrate knowledge and practice of effective crisis diversion skills.

• Responds to crisis calls and make referrals as needed.

• Must become familiar with resources across the state to assist with treatment and discharge.

• Conducts 15-minute checks / one-on-one checks / and / or line-of-sight checks and records.

• May assist in the preparation of meals and documents meal / snack / liquid consumption as requested by the nursing staff.

• Assists in re-directing / calming upset clients using agency approved techniques.