IT Network Administrator I ITS/6 Information Technology Services CODES JOB CODE: 5182 EEO: 03 GRADE: 21/1 OTRS: Required E/NE: Exempt VAC: 7 hr DEGREE: 01 SAFETY SENSITIVE: No DATE: 05/19 ADMINISTRATIVE TITLE: 67 MANPOWER RESOURCE: 6 CUPA: 464110 IPEDS: 15-1244 JOB SUMMARY This position is responsible for the development and maintenance of the university’s network, virtual environment, and wireless infrastructure. MAJOR DUTIES Direct the administration, maintenance, and upgrade of university network equipment Direct the administration, maintenance and upgrade of the university’s virtual environment Direct the administration, maintenance and upgrade of the university’s wireless system Research, acquire and install network hardware Administer and maintains the network and server environment in the university data center Assist in administering the university storage area network The position also supports and must greatly contribute to a collaborative customer service team environment, proactively sharing information across the team, establishing documentation, workshops with team members and enhancing an interactive team setting with consistent knowledge sharing Perform related duties as assigned
KNOWLEDGE REQUIRED BY THE POSITION Knowledge of network protocols and configuration standards. Knowledge of the virtual environment management principles. Knowledge of wireless control systems. Skill in decision-making and problem solving. Skill in interpersonal relations and in dealing with the public. Skill in oral and written communication. SUPERVISORY CONTROLS The IT Infrastructure Director assigns work in terms of very general instructions. The supervisor spot-checks completed work for compliance with procedures and the nature and propriety of the final results. GUIDELINES Guidelines include security practices and cable standards. These guidelines require judgment, selection and interpretation in application. COMPLEXITY/SCOPE OF WORK The work consists of varied duties in the administration of the university’s network and server systems. The need to coordinate activities across university departments and sections contributes to the complexity of the position. The purpose of this position is to administer university network systems. Success in this position contributes to the efficiency and effectiveness of a wide variety of university functions. CONTACTS Contacts are typically with co-workers, other university personnel, faculty, staff, students, vendors, contractors, and members of the general public. Contacts are typically to give or exchange information, to resolve problems, to motivate or influence persons, or to provide services. PHYSICAL DEMANDS/ WORK ENVIRONMENT The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light and heavy objects and climbs ladders. The work is typically performed in an office and outdoors, occasionally in cold or inclement weather. SUPERVISORY AND MANAGEMENT RESPONSIBILITY None MINIMUM QUALIFICATIONS Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field. Possession of or ability to readily obtain a valid driver’s license issued by the State of Oklahoma for the type of vehicle or equipment operated. PREFERRED QUALIFICATIONS CCNA, CompTIA A ACSA