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Work Ready Muskogee

Connecting Talent and Opportunities in Muskogee County

HR Representative

Firstar Bank

Firstar Bank

People & HR
United States · Muskogee, OK, USA
Posted on Apr 3, 2025

Job Details

Muskogee, OK
Full Time

Description

Position Purpose:

The HR Representative plays a critical role in supporting the Human Resources department by overseeing the recruiting and hiring process and providing administrative support to the department. This position ensures a seamless hiring experience, maintains compliance with employment regulations and serves as a resource for employees and managers on general HR matters.

Job Duties and Responsibilities:

  • Manage the full cycle recruiting process, including posting job openings, screening resumes, conducting initial candidate screenings, and coordinating interviews.
  • Partner with hiring managers across multiple locations to identify staffing needs and ensure a smooth hiring process.
  • Prepare and extend offer letters and facilitate the pre-employment process.
  • Facilitate the background check process in compliance with banking industry standards.
  • Provide support to the new hire onboarding process, including I-9 verification and benefits enrollment assistance.
  • Serve as a point of contact for employees regarding general HR inquiries, benefits, and policy questions.
  • Maintain accurate and up-to-date employee records in the HRIS system.
  • Assist with payroll processing tasks such as data entry and verification, as needed.
  • Serve as a backup for processing payroll.
  • Support HR compliance efforts by tracking required documentation and assisting with audits, as needed.
  • Assist in organizing employee engagement activities and HR-related events.
  • Provide administrative support for performance review processes and other HR programs.
  • Maintain working knowledge of bank policies and procedures.
  • Ensure compliance with state/federal law, banking regulations, and policies of subsidiaries.
  • Participate in bank/community activities.
  • Other duties as assigned.

Qualifications

Skills and Abilities Required:

  • Strong organizational and time-management skills.
  • Strong attention to detail.
  • Excellent communication and interpersonal skills.
  • Commitment to maintaining integrity, professionalism and confidentiality.
  • Proficiency in Microsoft Office Suite and experience with HRIS systems preferred.
  • Familiarity with employment laws and banking industry compliance is a plus.

Experience and Education Requirements:

  • High School Diploma or equivalent.
  • Minimum of three (3) years of experience in an office environment.
  • Minimum of one (1) year of HR experience preferred.

Physical Requirements:

  • May be required to travel to other branch locations.
  • Typically requires sitting for long periods of time with frequent keyboard/mouse usage and intermittent pushing, pulling, stooping, bending and walking.
  • May occasionally lift up to 25 pounds which may include the need for independent mobility: bend, reach, or kneel.
  • Visual and auditory skills are required.

Performance Standards:

  • Accuracy: Attention to detail and maintaining accurate employee/HR records.
  • Responsiveness: Timeliness of work completed and responses to requests for information.
  • Relationships: Ability to build trust and respect with team members from all levels of the organization.
  • Guidance: Maintaining integrity while building credibility with employees on HR matters.

Firstar Bank is proud to be an Equal Opportunity Employer: EEO/M/F/Disabled/Vets