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Loan Processor



Muskogee, OK, USA
Posted on Thursday, May 23, 2024

Loan Processor

Muskogee, OK

Onsite Position

2400 Old Shawnee Road, Muskogee, OK 74403

Full Time

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Preparation of loan documents; consumer, commercial and consumer real estate (TRID).

Ensure compliance with regulations and bank policies and procedures.

Work with loan officers, employees and third-party vendors to ensure all documents are produced accurately and in a timely manner.

Assist customers, loan officers, and/or employees with various issues by phone and/or in person

Maintain open communication with member of the loan department as to the status of the loan, and any other required parties to the loan transaction.

Order preliminary title policy, UCC searches, Flood Certificates, environmental reports and other related data. Coordinate with loan officers regarding issues with the policy, UCC searches and other credit related reports.

Assist in exception processing, including Insurance requirements, updated financial statements, credit reports, rent rolls, and other financial information to maintain the servicing file. Documentation requirements for new loan processing and exceptions on coming due or past due.

Decision Pro processing, including enter loan information into Decision PRO, working the tracking list and attaching required documents for loan processing using Laser Pro.

Work/clear loan exceptions.

Share responsibility for completion of all departmental objectives.

Perform other job duties and special projects as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Minimum one year loan processing/operations/documentation experience.

Experience with and knowledge of Loan Compliance Documentation, i.e. TRID, HMDA, RESPA, CRA, Flood, FACT, CIP, TIL.

Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines.

Knowledge of grammar and punctuation rules

Outstanding listening and communication skills, both written and verbal.

Proficient in Microsoft Office and knowledge of, or the ability to quickly learn, banking software applications.

Must be detail oriented with good organizational skills.

Strong customer service skills.

Must demonstrate a business professional image and demeanor at all times.

Ability to work effectively as a team member and with customers while maintaining a positive attitude.

Must be able to inter-act with other offices/branches and departments, for accurate resolutions to problems and errors.

Critical thinking and reasoning skills

Work well under stress and deadlines while managing multiple tasks.

Regular attendance and punctuality are an essential function of the job.


Knowledge of Laser Pro and Decision Pro.

General understanding of BancFirst products and services.

Bilingual (Spanish) a plus.


Constant use of computer screens and reading of reports.

Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile.

Regularly required to sit, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear.

Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching to file materials.

Ability to lift and/or move and carry 10 pounds.

Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $12 billion bank offering personal and commercial products, trust, insurance, and investment services in fifty-nine Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EOE/AA – BancFirst is an Equal Opportunity and Affirmative Action employer.

Diversity…Our differences enhance business performance.